Below, we take a look at the causes of this issue and the solutions to fix it in detail.
1. Check Your Internet Connection
Before we move towards the complicated system-related fixes, we recommend that you check your internet connection first. The Mail app might be unable to perform the requested operations because it cannot connect to a stable internet connection. You can try switching to a different connection or run the network troubleshooter to rule out any internet-related issues. Once you are sure that the issue is not related to the internet connection, you can proceed with the next methods below.
2. Enable Location
One easy fix that worked for quite a few users was enabling the location feature on their system. While it is still unclear when this fix works, since it managed to fix the issue for quite a few users, we recommend you give it a shot. We will be using the Settings app to enable the location. Once done, close the Settings app and check if the issue is resolved.
3. Update the Mail App
Here is how you can update the Mail app:
4. Repair or Reset the Mail App
Using the built-in repair feature of the Mail application is another way to fix Mail application-related problems. Using this feature, you can scan the app for any inconsistencies and fix them. It is usually sufficient to repair the application in most cases. In case the issue persists, you can try resetting the app, which will restore it to its default state. In this method, we will first try to repair the app. In the event that this doesn’t work, we will perform a reset. Follow these steps to proceed: Wait for the process to complete, and then check if you can now send emails. If the issue persists, then follow these steps: However, keep in mind that in the event that you reset the app, you may lose the personalized settings and preferences you have created.
5. Run the Windows Store Apps Troubleshooter
Issues within the Microsoft Store apps can also be fixed by running the built-in troubleshooter, called the Windows Store Apps troubleshooter. This utility is designed by Microsoft to scan for any issues that might be preventing the Windows Store apps from running properly. It will identify the problems and then apply the fixes automatically. Windows Store Apps troubleshooter is found in Settings > Troubleshoot. Here is how you can run the Windows Store troubleshooter:
6. Use System Restore
Windows uses a system restore utility to create restore points periodically. In the event of a malfunction, restore points can be used to bring your system back to the state it was in at any given point in time. In this case, we will use System Restore to restore the system to a previous state where the Mail app was working fine. Follow the steps below to proceed:
7. Reinstall the Mail App
Finally, if none of the methods above have worked for you, then you can proceed with reinstalling the Mail app. This will place the app back to its default state and erase any data/preferences in the app during the process. Here is how you can proceed.
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